KreadoAI's products and services belong to special virtual products and services. The fee you pay indicates that you are subscribing to and using KreadoAI's product services, and once purchased, they cannot be transferred or refunded.
Especially after K-coins have been used. This is because using K-coins consumes our server's GPU resources for video rendering. For more information, please visit our Terms of Service page: https://www.kreadoai.com/terms-of-service.
However, if you encounter inaccuracies in video rendering due to technical issues, we apologize for any inconvenience caused. Please provide us with your email address, video and specify the problematic parts, and our team will investigate, repair the video, and refund the points used for that video.
Thank you for your understanding and cooperation.