How to create an account?
1. Enter the KreadoAI homepage (URL link https://www.kreadoai.com), click the blue button 'Login/Register' in the upper right corner.
2. Click 'Sign up for free' to register a new account.
3. Please provide your nickname, email address, password, and other required information. Additionally, make sure to acknowledge that you have read and accepted the ‘Terms of Service’ and ‘Privacy Policy’.
4. Once you have verified that the provided information is correct, click on the ‘Create Account’ button. This will take you to the interface displayed in Figure.
Next, click on ‘Check Email’ to be redirected to your email for the verification process. Please note that in some cases, certain email providers may not support direct redirection, so you may need to manually access your email and check for the verification email.
5. Find the email sent to you by KreadoAI in your mailbox (take Gmail mailbox as an example), click 'Verify Email', and you can log in to KreadoAI!
Under normal circumstances, common mailboxes can receive emails and register successfully.
What should I do if I cannot register or receive emails?
1. Double-Check Email Entry: Ensure you've correctly entered your email address during registration.
2. Inbox Storage Limit: Verify that your inbox hasn't reached its storage limit, which might prevent new emails from arriving.
3. Check Spam Folder: Inspect your spam folder for the verification email. Sometimes, it might be filtered there by mistake.
4. Contact Support: If the above steps don’t resolve the issue, click the blue logo in the lower right corner. Provide a detailed description of the problem, including device info, browser version, and email type. Our team will assist you promptly.
5. Immediate Access Options: Consider changing your email address or retrying registration after waiting for two hours if immediate access is crucial.
How to Change or Reset Your Account Password?
If you need to change or reset your account password, click on "Forgot Password" on the login page. This will guide you to the password reset page and prompt you to enter the registered email address. After entering the email address, you will receive an email from us with instructions on how to reset your password.
If you encounter any difficulties logging in, feel free to contact [email protected], and we will do our best to assist you!